13-11-2025 10:31 AM
Bought phone exactly 14 days ago which qualifies for free laptop claim offer after the 14 day cooling off expiry.
I logged onto the claim page yesterday day 13 and it was available to complete, logged on this morning day 14 and guess what, offer expired as all laptops claimed.
Just wondering, am I just unlucky or has anyone else experienced this?
My EE broadband expires in 4 days & Im now inclined to go elsewhere after this experience
13-11-2025 01:37 PM - edited 13-11-2025 01:37 PM
You'd have to check the t&c's or ask Google as the offer was with them & nothing to do with your EE broadband anyway so don't know why you're blaming EE
13-11-2025 01:49 PM
Hi @LeBrie
Welcome to the community.
This was an offer that was run and to be claimed through Google rather than EE.
Looking at the offer terms, it does state that there was a limited amount of Chromebook units available.
With it not being an offer run by EE, we'd not be able to help to offer anything else.
Michael