Community Activity

Technical Issues when upgrading

I am due an upgrade but everytime I get to the checkout I am receiving a message saying there are “technical issues”. I do not want to call and spend ages on the phone trying to upgrade, if I wanted to do that I wouldn’t be trying to upgrade online… ...

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EE Failing Miserably in USA

After meticulously going through a process with EE to get assurance of being able to use my mobile while here in Florida EE has failed on all fronts. Other members of the family here with Vodafone have experienced NO PROBLEMS regarding and making or ...

How to watch certain programmes remotely

I was away at the weekend, and I wanted to watch my recorded F1 GP.  I went on to the EETV app, selected My TV and then recordings, selected the GP and got a message that said something like ' go to your TV, switch on your EETV box and watch it'.  Re...

imacken by Established Contributor
  • 66 Views
  • 6 replies
  • 0 Helpful

Resolved! Order status. Website not much help.

Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks

gfb8846 by Contributor
  • 113 Views
  • 8 replies
  • 3 Helpful

Calls from NZ to UK can't be made.

I'm on holiday in New Zealand and need to call my UK bank from my UK EE number. When I call any UK number I get an automated message saying "You can't make call right now as you've put a call bar on, you'll need to switch this off." I'm on a monthly ...