Not able to get Netflix as on add on to my number

[Shru]

Hi , I am not able to login to Netflix through my number . It is asking for payment . It should be free as part of plan . Please help me in this

[Christopher_G]

Hi @Shru 

Have you added it as your inclusive extra in your My EE account?

Chris

[Shru]

Hi Chris ,

Yes...


Regards,
Shruthi

[Christopher_G]

Did you receive a message to set it up, @Shru?

Chris

[Shru]

yes , I have set up an account by installing myEE app ..

[Christopher_G]

OK, thanks @Shru 

I recommend speaking to our Mobile Care team so they can check everything from our side for you.

Chris