account deacativated

[AshleyDodson]

hello, i have tried to access my EE perks account but it states that this is now deactivated. can you reactivate this?

thanks

Ashley

[Leanne_T]

Morning @AshleyDodson 

I have replied to your private message. 

Leanne.

[AshleyDodson]

I understand the codes are accessed via my perks but the trouble I am having is accessing my EE account (XXXXXXXXX@XXXXXXXXXXX) as it’s saying it’s deactivated, when I originally signed up I didn’t verify my email address in the timeframe and it’s disabled my account. I need the account activated so I can access these codes.

thanks

Ashley

[Mod Edit: Removed email address]

[Katie_B]

Hi @AshleyDodson. 

The EE Perk Portal is not for employees. Have you been able to look on your work intranet? this is were you will find your code rather than on the EE Perk Portal. 

Katie

[AshleyDodson]

Hi Katie, can you send me a link so I can activate my EE account please. 

[Christopher_G]

Hi @AshleyDodson 

Have you tried accessing through the Intranet?

Chris