Community Activity

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Investigator
  • 236 Views
  • 16 replies
  • 2 Helpful

Existing VOIP setup with new EE connection

Just signed up with EE to migrate broadband AND my current PSTN number to EE broadband and voip from Plus Net.Have existing (obviously different) VOIP number with The Number People using my Gigaset N300 IP cordless phone system.Had to configure the N...

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Incorrect line cancellation

My apple watch contract came to an end in Nov 2024 and was moved to a rolling on;, in December I have requested for this to be terminated. I don't normally look at my EE bills in detail (bank statement is sufficient for me to stay on top of things) b...

Resolved! Phone Broke abroad with eSIM - what do I do?!

Hi all, I really appreciate any advice on this topic as I'm a bit lost. I am currently in Singapore and I dropped my pixel - it hit wrong and the screen flashed for a bit then went black. I am going to buy a new phone tomorrow, but I had an eSIM and ...

Hbhbhbhb by Visitor
  • 547 Views
  • 4 replies
  • 2 Helpful

Smart Wifi Pro + landline

I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...

Resolved! Issue can not make call and texts

New SIM only yesterday, received message to say set up on ee, reset phone (several times) but I can't make calls or receive texts - so I call 150 to try and speak to someone as I can only call over WiFi as have no call or text ability and the 150 aut...

Dave_S2 by Explorer
  • 328 Views
  • 5 replies
  • 5 Helpful

Inclusive extras changed

Same thing happened to me, I’ve had a specific roam further on my account for years, I’ve had no notice by letter email or text except last night during my flight to the USA that they’ve changed me to the new roaming system and put me on eu roaming, ...

Steveo07 by Investigator
  • 25 Views
  • 3 replies
  • 0 Helpful

EE ID

Last week, I couldn't log in to EE ID, at I got Mobile Tech to fix it got a text 3 days after saying it had been fixed I try longing to fine that my EE ID as been full delete and gone so I when to my local EE store and they told make New ID and they ...

Cancel order

Hi I want to cancel a recent order and don’t wanna switch anymore no one answering the phone to me was wondering can someone n help me with this please thank you getting charged to leave my current provider can’t pay that thanks