Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Music

Annabellelovett
Visitor

‎22-05-2024 06:15 AM

every couple of months EE bill me for Apple Music even though I don’t have a subscription on my phone. This happened for months last year until I got a refund and had just started again.

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎22-05-2024 07:29 AM - edited ‎22-05-2024 07:32 AM

@Annabellelovett Does this show on your EE account as an add on ?   

Do you have an Apple account?  Do you own a iPhone or iPad ?   If you do have you checked what devices are linked to your Apple account?  If you do have an Apple account have you ever changed your Apple ID password?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.