Keep getting ‘technical problems’ message when trying to activate TNT

[Grinfsctor]

hi there, 

I am continually being shown the above message when verifying my account as part of the process to activate my TNT add-on.

please help resolve, this has been going on for over a month.

[Christopher_G]

Hi @Grinfsctor 

Welcome to the community.

Is the add-on showing in your My EE account? Have you activated your number on discovery+?

Chris

[Grinfsctor]

Hi Chris,

yes it is active and when the system checks, it confirms have this on my account. When the system attempts validate me it accepts my mobile number, sends me a pin, but when I enter the pin, the system returns “technical problems” try again later. 
I’ve been constantly trying but keeps coming back with the same message 

[Leanne_T]

Hi @Grinfsctor 

Thanks for coming back to us. 

Are you connected to WiFi? 

If so, can you try using mobile data, does this work for you? 

Leanne 🙂

[Diam_92]

Hi 

I am having the same problem and it is showing on my ee account 

Thanks 

[James_B]

Hi @Diam_92,

Welcome to the EE Community. 🙂
Are you switching from a BT Sport subscription?

James

[Matcham88]

I am also getting the same Technical Issues message and cannot get past it. 
There seems to be a lot of people with the same issue here. Surely EE are able to fix it. 

[Christopher_G]

Hi @Matcham88 

Are you switching from a BT Sports subscription or are you setting up a new subscription through TNT Sports?
Chris