How to claim my Galaxy 6 watch with s23 ultra?

[jimstarooney]

As of today in ee shop the galaxy s23 ultra is advertised as coming with a free watch 6.

How do i claim this please?

[Piggales]

Hi I purchased an s23 ultra on 25 August 2023 and still haven’t received the free Samsung watch. 

can someone help me on how to apply even though it says should receive 15-30 days still not received.

thanks

chris 

[Leanne_T]

Hi @Piggales 

I am sorry to hear you have not received the free gift, to get this looked into please call us on 150 and the team will be happy to help. 

Leanne 🙂

[Slambs05]

I ordered my phone on the 17th Oct and still no word, no-one at EE has aclue what's going on. How would I progress this claim please?

[Slambs05]

Did you ever receive any news? I've been waiting 3 weeks and heard nothing. Tried calling EE on 08009566042 and they have no idea what to do about it

[James_B]

Hi @Slambs05,

Welcome to the EE Community. 🙂

This particular offer ended on 28 September 2023.

James

[Slambs05]

Thanks for the reply, however the offer was still being displayed when I ordered my phone on the 12th October. I have a screen shot of this to prove it.

[James_B]

Hi @Slambs05,

I'm just going to check in with our shop team to see if the offer was extended beyond the end date.

I'll get back you as soon as I receive a response.

Thanks 🙂

James

[Jimale87]

Afternoon Team EE, 

I have Upgraded my Phone, to Samsung Galaxy S23 Ultra, 

When and how would i get my Glalxy Watch 6?

Thanks,

Abdullah 

[Christopher_G]

Hi @Jimale87 

When did you upgrade to the Samsung S23 Ultra? I'll see if I can find some details of the promotion.

Chris

[weznerekto]

Hi. If i upgraded my phone today 21.12.2023 can i clailm anything or will get?