How do I apply a new EE perk discount code to my account?

[Christopher_G · Accepted solution]

Hi @MarLea66 

Welcome to the community.

You add the code to the discounts section when you take out a new contract or upgrade. If you're doing it over the phone or in store, you just give the perk code at that point too.

Chris

[Unders]

I've just renewed my 24 month SIM and they wouldn't add my PERK discount to my deal.  Is this correct and if so, why isn't this publicised?

[Leanne_T]

Hi @Unders 

Did you provide a new perk account when you upgraded? 

Is the plan already discounted? 

Leanne.

[Unders]

I have a new PERK number.



The deal is already 'discounted' although my monthly price has increased
significantly.



Pretty much all your deals are discounted and if this therefore stops the
ability to use a PERK, it isn't a PERK and should be clearly publicised.



David Underwood

[Leanne_T]

Hi @Unders 

You can find full details and terms for the Perk discount in our Perks, Discounts & Customer Benefits Help page. 

Leanne.

[Alih2]

**************

[mod edit: removed personal details from the forum]

[Leanne_T]

Hi there @Alih2 

If you are within the first 30 days of the contract and have the perk code, please call us on 150 to look into getting this applied 🙂

Leanne.

[Darius1212]

Codes are not applicable with this plan. Whatever plan i add and try to use the code it gives me the same error message which is very frustrating.