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Free samsung 5 watch

Amanda12345987
Visitor

How do I claim my free watch after buying the Samsung ultra?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Amanda12345987 

Thanks for coming to the community. 

Your watch will be delivered to your home address 15-30 days after receiving your phone.

Hope this helps 🙂

Leanne. 

View solution in original post

28 REPLIES 28
Leanne_T
EE Community Support Team

Morning @Amanda12345987 

Thanks for coming to the community. 

Your watch will be delivered to your home address 15-30 days after receiving your phone.

Hope this helps 🙂

Leanne. 

Is there any way to get a tracking number for this delivery of the free watch? It is great that is auto sends but being able to track the delivery so it isn't missed would be handy?

Leanne_T
EE Community Support Team

Hi @Catjkmc 

Once the watch has been dispatched, DPD will be in touch with tracking information for the delivery 🙂

Leanne

Does this apply if you bought the phone in store rather than online? 

Thanks

James_B
EE Community Manager
EE Community Manager

Yes, it does @Emmamacle 

James

Michellec1977
Investigator
Investigator

I have the Samsung z flip how much is it 2 add on the 5 generation watch 

Christopher_G
EE Community Support Team

Hi @Michellec1977 

Welcome to the community. 🙂

Check out our current range of Samsung Watches

Chris

Hi I have bought 2 phones Samsung S23Ultras but only one phone number has had a text saying your watch is on the way. How do I get the other? 

James_B
EE Community Manager
EE Community Manager

Hi @5457Dr3ams,

Welcome to the EE Community. 🙂

It's normal for the confirmation text to be sent to the lead number on your account.

Have you received the text twice?

James