14-06-2023 09:15 PM
How do I claim my free watch after buying the Samsung ultra?
Solved! See the answer below or view the solution in context.
15-06-2023 07:59 AM
Morning @Amanda12345987
Thanks for coming to the community.
Your watch will be delivered to your home address 15-30 days after receiving your phone.
Hope this helps 🙂
Leanne.
15-06-2023 07:59 AM
Morning @Amanda12345987
Thanks for coming to the community.
Your watch will be delivered to your home address 15-30 days after receiving your phone.
Hope this helps 🙂
Leanne.
16-06-2023 09:50 PM
Is there any way to get a tracking number for this delivery of the free watch? It is great that is auto sends but being able to track the delivery so it isn't missed would be handy?
17-06-2023 07:07 AM
Hi @Catjkmc
Once the watch has been dispatched, DPD will be in touch with tracking information for the delivery 🙂
Leanne
19-06-2023 11:51 AM
Does this apply if you bought the phone in store rather than online?
Thanks
19-06-2023 12:26 PM
Yes, it does @Emmamacle
James
19-06-2023 06:09 PM
I have the Samsung z flip how much is it 2 add on the 5 generation watch
19-06-2023 06:24 PM
22-06-2023 09:56 AM
Hi I have bought 2 phones Samsung S23Ultras but only one phone number has had a text saying your watch is on the way. How do I get the other?
22-06-2023 09:58 AM
Hi @5457Dr3ams,
Welcome to the EE Community. 🙂
It's normal for the confirmation text to be sent to the lead number on your account.
Have you received the text twice?
James