Free gifts

[NicMc]

Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch.  Do I wait for a text to be able to claim these? X

[Michael_D]

Hi @NicMc 

Thanks for coming to the community.

I can have a check on the process for you, as some you need to wait for a text and others you can claim directly. 

Which phone did you order?

Michael

[NicMc]

Hi Michael,

Thanks for replying.

I purchased the Samsung Galaxy s24

Thank you

[Michael_D · Accepted solution]

Thanks @NicMc 

That offer is one directly through Samsung, so you don't need to wait for a text, you can make a claim online with Samsung.

You'll need to upload a proof of purchase, which can be a confirmation email if you ordered online or over the phone, the receipt if you ordered in store, or the paper slip that came with the phone with the order details. 

If it asks for an invoice number, you can use the order number.

Michael

[NicMc]

Hi Michael,

All done, thank you