The EE Community

Dates for Contract change and bill schedule mismatch

Hi, Informed that existing broadband  contract (with EE)  finsihes on 02-04 (with high 40GBP  new monthly rate if no action taken ) , signed up today for new contract (with EE)  informed by emai lthat new contract begins on 14-04. What happens in the...

EE Mobile Broadband - Poor!

Hi,Just moved to an EE 4G Mobile broadband router after many years of BT stability and everything working 24/7.We stay in a bungalow and the previous router was in the loft and provided great signal across the house, so everything worked. The new EE ...

How to keep my EE number if I take out a new EE contract from another provider?

Please can I ask the best way to keep my current EE number if I take out a new EE contract from another provider?I want to take out a new EE contract from a 3rd party provider as their prices are much more competitive than renewing directly with EE.T...

Xbox NAT problem with 5g router

I can't join a party on the series x. Saying NAT on strict, connected to the ee 5g wireless router. Any ideas how to solve this 

New Contract

Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA

VIEWING MY BILL If I don't get info soon i will be leaving

Finding it impossible as an 82 year old of viewing my Bill with EEYour whole website is difficult to navigate and I want to know and SEE what you are taking off me!PLEASE RESPOND SOON

I have been unable to manage my EeTv from the app for at least a week it has bee

Terrible 4G and 5G speeds

Hi,  My speeds have never been great with EE on either 4G or 5G I have been with EE for many many years (around 18 years) and had multiple phones during this time and all seems to have struggled with internet speeds when using 4G and 5G.... I went ou...

EE Perk code not working

Hello,I've generated a new EE Perk code and trying to use it whilst upgrading my current plan. I get the following error "Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already ...

Second corded phone

I want a second phone in another room in the house, but don't want wireless. So, can I plug a second corded phone into the Hub by using a "splitter", and then a cable to the other room? Will that work?