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Free airpods

Kazza35
Visitor

Hi i was supposed to get free airpods with my upgrade which i did 5h May, still haven't received any, is this normal im waiting all this time? Cant listen to  music on my phone. When on train.

10 REPLIES 10
Chris_B
EE Community Star
EE Community Star

@Kazza35  To my knowledge Apple AirPods have never been given away as a free gift with any iPhone. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @Kazza35 

Welcome to the community.

Which phone did you order and I'll check our offers for you.

Chris

excuse me i got an iphone15 pro max with an ee sim, i haven’t got my free airpods yet could you please check for me too

Christopher_G
EE Community Support Team

Hi @zainabakhtar 

Welcome to the community.

I'm not aware of any promotions for free AirPods. When did you take your contract out? Did you see something to say you would get free AirPods?

Chris

Hello

I have order Iphone 15 pro and I  will received the order on Tuesday....can I claim airpods for free?

James_B
EE Community Manager
EE Community Manager

Hi @Horodinschi,

Welcome to the EE Community. 🙂

I'm aware of any current offers that include free AirPods. 

Where did you see it advertised?

James

Hello
I don t know nothing about any promotion but if is possible to get one why
not?
Thank you
James_B
EE Community Manager
EE Community Manager

Hi @Horodinschi,

Sorry, we wouldn't be able to send you some AirPods free of charge.

James

Hello
But is there any promotion to apply?
Thanks

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