Community Activity
BT BROADBAND EXTENDER 600
I have a customer who relies on a pair of these to feed her broadband from her EE router at the front of the house to the PC in the rear room. I have a couple of queries:1) Can I assume these gadgets are feeding the BB through the mains, like powerli...
Resolved! Application error: a client-side exception has occurred
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
Can I switch back to BT.
About a month ago I contacted BT to ask about a second BT TV box on my account, that’s all I wanted, TV in a second room I was told that I had to move my contract to EE and have all new equipment, and that’s when my nightmares began, the EE hasn’t be...
Claim watch
Hi,I purchased a s25ultra and I can’t find the right address to claim the watch.someone have the right address for the claim please.thank you
Resolved! Plusnet Router on EE
I am switching from Plusnet to EE.I have the Plusnet Router setup exactly as I want it with devices being allocated fixed IP addresses and port forwarding all set up.Is it possible to use the Plusnet Router with EE?
EE TV Apple TV+ Extra when I already have an Apple TV+ annual sub
I’ve signed up to EE TV Big Entertainment, with Now TV and Cinema, the EE TV Box Pro is in the post, I’ve added my Netflix account and activated the Discovery account. Apple TV+ for 6 months is an available extra as part of the package, I already hav...
Resolved! EE Perk Re-registration
Hey, I have an issue where I have left the armed forces and don't have access to my email registered to the EE perk account. A recent search on this website showed that veterans are still eligible for EE perks, however I'm unable to login to verify e...
Disgraceful service.
I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...
My EE mobile app stopped working
Hi . My EE app doesn't work . It stopped working 4 days ago and every time when I'm trying to log in it says there seems to be a problem ....try again. So I tried to log in on website but there is only partially open and if I want to open all my acco...
Resolved! Device Unlocking Code not working
Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...