Well Alex.
I've phoned 150 and they had no idea what I was talking about. They didn't know about the promotion, about receiving the buds pro 3 with the phone. They said they had nothing on their system to even see the old promotion. I was told to wait for the 30 days to see if the buds would turn up. I haven't even had a text to say they are delayed like some customers have. But I was offered £30. Insult. This company are a absolute disgrace. All you've done is take money from customers, sign them into new contracts after promising a product and once the paperwork is signed all you've done is fob your loyal customers off. Instead why doesn't the company send a message to all customer who have the z fold 6 and got the phone in the promotional period, explaining what is going on and an apology for messing us all about. Instead of the **bleep** you've been replying so far.
And the company should go in front of the ombudsman for false advertising and miss-selling products.
