Ee Perks password reset not working

[Ramoo]

Just upgraded and need to apply ee perks discount.

however my registered password for ee perks is not working

and when I try to reset it this is not working either. 

can you help? 

[Anjay1888]

Hi 

just joined the we perks but won’t accept my password and rest link isn’t working either.

[Leanne_T]

Hi @Anjay1888

Thanks for coming to the community. 

When did you register for EE Perk?

Have you received an email to verify your account? 

Leanne 🙂

[Giofon79]

I'm also having this issue. I've tried umpteen times, checked spam/junk and still no joy. I still have the original email sent to my nhs email yet still can't activate my discount. 

I'm running out of time, please anyone 😔

[Christopher_G]

Welcome to the community, @Giofon79

I've sent you a private message to get you some help.

Chris

[appudongare]

Same issue for me as well, can someone please help?

[Christopher_B]

Hi @appudongare 

Thanks for coming to the community. 

I hope you're well and having a nice day, are you up to much?

When was it you register for EE Perk and have you received an email to verify your account? 

Thanks

Chris 

[appudongare]

thanks Chris. Yes i registered start of the year and also have used one code for my first contract with EE, that time account was verified. But now trying to login again and facing this issue.

[Christopher_B]

@appudongare When you try to login, what error do you get? 

Thanks 

Chris 

[appudongare]

it says The login details supplied are invalid. Also when i try to reset password, never receive any email. I am sure i am using correct email id.

[Christopher_B]

@appudongare

I've sent you a private message. Could you please take a look when you get the chance.

Thanks.

Chris