31-03-2024 11:19 AM
How do I check and update marketing preferences? I thought I had opted not to be contacted for marketing/sales, but I got a call from ee trying to get me to buy a new phone. How do I check what I agreed to be contacted about?
Solved! See the answer below or view the solution in context.
01-04-2024 03:52 PM
You would need to give us a call to get this looked into, or, you can use the message us option in the help section of the EE app if this shows available for you.
Thanks 🙂
Leanne.
01-04-2024 07:48 AM
Morning @unknownuser001
Welcome to the community.
Please call us on 150 and the team will check your marketing preferences for you.
Leanne 🙂
01-04-2024 11:33 AM
Is there no way to do this through the online account or the app?
01-04-2024 03:52 PM
You would need to give us a call to get this looked into, or, you can use the message us option in the help section of the EE app if this shows available for you.
Thanks 🙂
Leanne.