EE perks

lv9880
Contributor
Contributor

EE Perks won't let me login.

Tried reset password and re-registering still no luck

Can you sort it out 

8 REPLIES 8
Leanne_T
EE Community Support Team

Hi @lv9880 

Thanks for coming back to the community. 

Did you receive the email to reset the password? 

How long ago did you last login to the perk account? 

Leanne 🙂

Reply no email received

Last logged in quite a while ago.

Leanne_T
EE Community Support Team

Thanks @lv9880 

Are you using the work email for the password reset email? 

Have you checked your junk/spam folder? 

Leanne 🙂

Hi  

I checked junk/spam folders still nothing.

I need this sorting ASAP.

Regards,

Alavi

Leanne_T
EE Community Support Team

Hi @lv9880 

I have sent you a private message for some details 🙂

Leanne.

Hi,

Is this some sort of a joke.

I haven't received any private messages.

Regards,

Alavi

 

Leanne_T
EE Community Support Team

Hi @lv9880 

This is showing as sent, please check your community private messages here. Does this show? 

Leanne.

Leanne_T
EE Community Support Team

Hi @lv9880 

Did you get my private message on the community?

I would love to help you get this sorted.  

Leanne 🙂