EE perks account deactivated

[Njo68]

Hi please help, my EE perks account says it is deactivated please can you assist 

[Leanne_T]

Hi @Njo68

Thanks for coming here. 

I have sent you a private message on here for some details 🙂

Speak soon. 

Leanne.

[Tim5656]

I have the same problem, when trying to log into my account it says it was deactivated due to it not being verified in the timescale, please could you help. 

[Leanne_T]

Hi @Tim5656

Thanks for coming here. 

I have sent you a private message on here for some details 🙂

Speak soon. 

Leanne.

[Kmwilliams22]

I am also having the same issue. Please advise

[Leanne_T]

Hi @Kmwilliams22

I've sent you a private message for some extra details. 

Leanne 🙂

[BronwynL]

Hi Leanne,

I am having the same issue when trying to login to my account. It states it was deactivated due to it not being verified in the timescale. Please can you help?

[Leanne_T]

No problem @BronwynL

I've sent you a private message for some extra details. 

Leanne 🙂

[FeeK]

Hi Leanne I have just been on the phone to EE for my upgrade today & my friends at work who also work for NHS told me to mention my work discount & I have went on to get a great deal and when I went to verify it is saying ACCOUNT DEACTIVATED  - your account has been deactivated as your registration was not completed within the allowed time frame. 
can you please help me fix this for me or help ? Thank you fee 

[Kmwilliams22]

Hi Leanne, thank you for your help in reactivating my perks account. The issue I'm having now is when I am trying to upgtade my phone online it isn't allowing me to input my perks code in order to take my 20% discount off? Could you please advise? Many thanks