Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70521 Views
  • 59 replies
  • 128 Helpful

Apple Music subscription

My Apple Music subscription through EE was working fine yesterday, my son managed to delete the app and now my subscription isn’t showing up and I’ve lost all my play lists. Any help would be appreciated thank you

Invalid EE perks

Hi, I am trying to set up my EE perks for NHS account but going round in circles. I have registered and activated the link via my nhs email but when I try to log in it says my log on is invalid. I have tried to reset my password but it says this is u...

World data. Add on

How does the world data add on work? Thinking of buying before I go abroad, is it worth it? 

Moli07 by Visitor
  • 471 Views
  • 1 replies
  • 0 Helpful

Resolved! BT Sport Ultimate

Hello!  I've recently joined EE and I had the choice between a couple different options, one of them being BT Sport Ultimate on one of the smart benefit plans.  My Dad is also with EE and also has BT Sport on his account, but you can only watch it on...

perks nhs 20%

I register with perks 2 years ago when taking out a new contract.  I need a new code to upgrade, my work email has changed ( nhs changed everyones email address) so tried to register, got a email to verify then when tried to login, it told me it has ...

Perks account deactivated

Can anyone help to reactivate my EE perks account please? My account is saying its now deactivated because registration wasn’t completed in time. 

Dave2001 by Explorer
  • 259 Views
  • 2 replies
  • 0 Helpful

EE Perks Revalidation failure

Good evening, I've tried to re-validate my ee perks membership however, I've received an email saying it was declined as my company/organisation is not listed? According to the Emergency Service Staff Discount | 20% Off Selected Plans | EE Mountain R...

awd19801 by Explorer
  • 350 Views
  • 3 replies
  • 0 Helpful

Apple music

I have Apple Music on my smart benefit would just like to check what is happening because in my Subscriptions it’s not activated I got the text but all that does is load my music upi tried the uninstalling and reinstalling the app but doesn’t seem to...

Smart Benefit Apple Music

Early this morning I upgraded to a sim only plan with 1 Smart Benefit, chose Apple Music after ai clicked the link in the text to activate it,  it took Me to Apple Music got a quick blank pop up nothing else, but I can seem to now listen and download...

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Jules1270 by Established Contributor
  • 691 Views
  • 5 replies
  • 2 Helpful