09-11-2022 05:01 PM
Hi, could someone from EE please explain how I claim the £300 prepaid card. I appreciate it will need to be after the 14 day cooling off period. I've spoken to EE and had two different versions of what I need to do. 1st CS representatives said I don't need to do anything and it'll be sent to the home address after 14 days, 2nd CS representative said I'd be text a link. He txt the link and all it shows is the T&C's and doesn't actually show you how to claim. It's very frustrating that EE are pushing these deals but I can't get a straight answer.
Any help would be appreciated
Cheers
09-11-2022 05:22 PM - edited 09-11-2022 05:43 PM
@Coys1882 : You should get a text to claim this 15 to 30 days after purchase.
09-11-2022 05:26 PM
Hi @Coys1882,
You'll receive a text message with a link you can follow to claim your card 15 days after you receive your phone.
Hope this helps.
James
10-11-2022 07:17 AM - edited 10-11-2022 07:19 AM
MAny thanks for this James, much appreciated
Cheers
Paul
10-11-2022 07:18 AM
Hi there, thankyou for the heads up. It's appreciated.
Paul
10-11-2022 07:36 AM
Hi @James_B
The URL for the full T&Cs of the card doesn't seem to be working? (found in 'the legal bit' of the Pixel 7 Pro page.