EE Roam Abroad Pass

[John-HG5]

If I add an EE Roam Abroad Pass to my plan as a chargeable standalone add-on and I have a holiday that is across my billing date, do I have to pay the £10 twice. Once up to my billing date and again for the month after it?

[XRaySpeX · Accepted solution]

The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

[John-HG5]

An excellent swift comprehensive response @XRaySpeX .  Thank you.  A related question - so as long as I have the add-on active for up to 30 days over the two billing periods, I should not pay more than the £10 after the rebate is given?

[XRaySpeX]

Yes, but it's £11.40 pm now. 

[Pete-bog]

Thank you! Yes answered my question about just needing this for three weeks away in Spain over the festive. Brgds/John

[James_B]

Welcome to the EE Community @Pete-bog 🙂

I'm glad you were able to find the information you needed.

James

[XRaySpeX]

@Pete-bog : Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.