EE Perks

[Laura5513]

I am trying to log into my perks account to get the discount to upgrade and I keep getting the message that my account has been deactivated as I have not validated it on time when I am doing it right away! I spoke with someone last week who passed me from pillar to post and said someone would contact me which hasn’t happened! Can someone please help so I can get my discounted upgrade please? 

[Laura5513]

I am trying to log into my perks account to get the discount to upgrade and I keep getting the message that my account has been deactivated as I have not validated it on time when I am doing it right away! I spoke with someone last week who passed me from pillar to post and said someone would contact me which hasn’t happened! Can someone please help so I can get my discounted upgrade please? 

[Linzi_H]

Hi @Laura5513 

Welcome to the Community.

I'm really sorry that our team hasn't been back in touch about your Perk account, and I'd love to help. 

I'll send over a Private Message so I can take a few details. 

Linzi 

[Laura5513]

Thanks, I haven't received a private message

[Toni_adams1991]

I am getting the same problem 

[Debbie_G]

Hi @Toni_adams1991.

Thanks for coming to the community.

I've sent you a Private Message to help you further.

Debbie