EE Perks

[Mel0509]

Hi, my eeperks account says its deactivated. Can someone help reactivate it please? Mel 

[Katie_B]

Hello @KMack86. 

Thanks for coming here. 

I have sent you a private message for more details. 

Katie

[Hanh2510]

Hi, I’m having the same issue with my EE perks account being deactivated. Is someone able to assist please 😊

[Christopher_G]

Hi @Hanh2510 

Have you tried resetting the password or registering for a new account? What happens when you try to do that?

Chris

[DavidF1410]

I finally got my account sorted & my perks set up, my old account got deleted and I had to re- register to open a new account, I wouldn't off been able to do it if it wasn't for the people on here to guide me, so I just wanted to say a big thank you to you all  for your help getting it sorted out. Thank you.   David 

[Leanne_T]

Thanks for coming back and letting us know @DavidF1410 

You're very welcome and I am really pleased everything is sorted for you and you have access to your perk codes 🙂

Come back to the community anytime. 

Leanne. 

[Hanh2510]

Hi! I’ve tried to reset password and create a new account, when I try and register for a new account it states that the email address is already registered! 

[Leanne_T]

Morning @Hanh2510 

Thanks for coming back to us and for trying this 🙂

I have sent you a private message on here for some details to help you get the perk account reset. 

Leanne. 

[Brando67]

Hello I am trying to get a reset password email for my ee perks but I am not getting anything and it doesn’t let me login into my account. I am due for an upgrade and I need the code. Need help Please

[Helenho69]

Hello sorry just jumping on here. I had the perks discount on my current phone but now time for upgrade so tried to get into my account again to get code. Its saying account deactivated as not validated within specific time. Could you help with this? Thanks

[Christopher_G]

Hi @Helenho69 

Welcome to the community.

I've sent you a private message to get some information from you.

Chris