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EE Perks won't send me the password reset email

CDP1978
Visitor

‎21-12-2023 02:11 PM

Hi,

I'm trying to log into my EE perks but it's not recognising my password - when I press the password reset button it says it's sent an email to my account but it never arrives. I've tried this for several days and my 2 weeks is fast approaching. 

 

I have checked all inbox's and spam / junk folders - nothing there. I have also tried this from my mobile and MacBook.

Any help would be appreciated!

Thanks 

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎21-12-2023 04:04 PM

Hi and welcome to the community, @CDP1978 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

0 Helpful