EE Perks not generating code

[Carter19]

Afternoon,

I hhave noticed there are many others who are experiencing issues with generating an EE Perk code. I have had my NHS EE Perk for a significant number of years. I have all 5 codes available but I seem to be getting an error when trying to generate a code. I am unable to contact my EE Perk representative within the NHS as nobody knows who it is. I was not sure whether I should reply to another thread or create new so apologies for the duplication.

 

Thanks

[Leanne_T · Accepted solution]

Hi there @Carter19 

Thanks for coming to the community. 

I've sent you a private message for some extra details. 

Leanne.

[Laura1222]

I am also having the same problem, are you able to help? 

[Ali_A]

Hi @Laura1222 
 

I'd like to get you some help with this. 
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[Ali_A]

Hi Laura, 


I'm just reaching out about your post on the forums on your Perk account. 

I can send a request to the PERK team to look into your account for you. 

Can you provide me the following, please? 
 
- Email address you used to log in
- Mobile number you registered to the PERK account
- Your full name 

Thank you

Ali

[Laura1222]

Thank you

*******'

*****

Laura *****

[Mod edit: please share requested details as a private message to Community support team members only, not publicly in the community.]