EE Perks Codes Not Working
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02-09-2022 08:12 AM
Hi. I've used EE Perks for quite a few years but I've just tried to use a new code (well several really) and none of them work. Tried ringing on 150 but never can through despite waiting for nearly an hour. They don't answer........any advice please. Thanks
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02-09-2022 10:10 AM
Hi @FB1234,
Welcome to the EE Community. 🙂
Was the plan you were trying to purchase already discounted?
James
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02-09-2022 11:24 AM
Hi James thanks. It wasn't discounted that I could see. I'm moving to a sim only plan that EE has suggested. £21 per month 25Gb.
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02-09-2022 11:32 AM
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02-09-2022 11:34 AM
24
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02-09-2022 11:38 AM
Thanks @FB1234
That plan isn't discounted so you should be able to apply your code.
What error message do you see at checkout?
James
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02-09-2022 11:59 AM
It says invalid code entered. I generated two others and the same message. I tried the codes on other plans to check and the same error.
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02-09-2022 12:06 PM
I've sent you a private message @FB1234
Please check your inbox and get back to me with the requested details.
Thanks 🙂
James
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26-09-2022 08:21 PM
Hi 👋, I am facing the same problem. What was the solution may I ask?
Thank you 🙏
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27-09-2022 07:59 AM
Hi @Ankit.
Do you get an error message when trying to use a code?
Does this happen with more than one code?
Jon
