29-04-2023 04:46 PM
Good afternoon. I have tried numerous times to reset my password for my EE Perks account, however I have not received the password reset email and it is not in my junk email folder. I need a code for an impending upgrade so any help would be appreciated. Thanks
29-04-2023 04:48 PM
Good afternoon. I have tried numerous times to reset my password for my EE Perks account, however I have not received the password reset email and it is not in my junk email folder. I need a code for an impending upgrade so any help would be appreciated. Thanks
30-04-2023 09:24 AM
Hi @Tiff_82,
Welcome to the EE Community. 🙂
Are you using the same email address you originally registered with? This would usually be your work address, but you can also register with a personal address.
James
30-04-2023 09:51 AM
Hi @James_B I have tried it with both my work email and my personal email, neither are working.
30-04-2023 09:57 AM
30-04-2023 10:15 AM
@James_B No, it has remained the same since I registered with perks. I have tried several times and I still have not received a password reset email.
30-04-2023 10:22 AM