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EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
43gb used up in 3 hours?
So, I just moved into a new house and we don’t have any wifi so it’s been a big struggle with managing data, etc. This morning at 12:30am, my data ran out so I bought a brand new pack which redeemed and gave me my usually 43.5GB (see photos attac...
Port Forwarding and UPnP not working. Also getting "NAT: Strict" error messages.
I just upgraded to the 1620 Mbps package and set up my EE hub but I can't get UPnP or port forwarding to work. I read online that WiFi Enhancer can cause issues, but when I go into the EE app to disable it I just get "We couldn't load WiFi enhancer j...
Wrong Sim Deal
I have transferred a number to EE and it’s has been with EE less than 48hours, I went in store to do this. So I took out a £20 ultimate data sim deal but after realised it’s not a Business Sim so I lose some benefits of it being a not being a busines...
Resolved! How to deactivate the SSIDs "ee wifi" and "ee wifi-x" from my Smart Hub Plus
Hi there, yesterday I started to get EE Home broadband, I have noticed that it shows the SSIDs: ee wifi (open) and ee wifi x (closed) networks too that other people can log in to if they have ee login details.II'd like to opt out from this service. I...
Changing direct debit details after my card was stolen
My revolut bank card was stolen and now I have to pay my bill. I want to change my direct debit account
Live chat
wheres the live chat to an advisor
Resolved! Tampered seal on new iphone 16 pro
Hi, I ordered an iphone 16 pro from EE using buy sim free device service. I received the device almost 7 days later since they didn’t have it in stock. Upon receiving my friend opened the device as it was a gift it had a tampered seal or maybe it wa...
Can I gift my free Apple Music add-on to my child who is EE customer?
I have received a 2 year subscription to Apple Music as part of my plan. I would like to gift this to my son who is also an EE customer, how can I do this?
TWO ROUTERS LATER AND STILL NO INTERNET
Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...
