I visited the EE store in Hull, and the advisor there told me that if I have a Blue Light Card, I would be able to sign up to EE Perk. I signed up and submitted a picture of my Blue Light Card, but I've just had a rejection email saying "Please refer to Blue Light Discount terms for adding EE Perk". I've gone onto the Blue Light Discount terms, but I can't see anything to add it to EE Perk. Please can someone advise on how to resolve this? I work for Hull City Council, but I work in Adult Social Care so I am eligible for the Blue Light Card. I can submit my work ID and payslip if needed, but I'm confused as to why I was told that I can sign up to EE Perk but I'm not being accepted? Please could someone assist? Thanks
