15-10-2022 05:33 PM
I recently upgraded online, it was confirmed but the order did not go through. I had to call and did not receive any confirmation email or proof of purchase so I can't now request the buds.
Any help would be appreciated
16-10-2022 08:42 AM
Hi @Phippin.
If you need a proof of purchase, you'll need to get in touch with our Customer Care team.
They will be able to send this by email or post.
Jon
