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EE Instagram advert links to WhatsApp - legit?

9Hackney9
Visitor

‎30-04-2026 11:18 AM

Hi, I clicked on an EE Instagram advert last night which looked legitimate and offers a £10 monthly sim for unlimited data and roaming for existing customers. The link opens WhatsApp an EE business account with the number +44 333 880 1511. There's an automatic greeting but the punctuation looks off:

Hi, ! Please let us know how we can help you.

Aimee from he EE Upgrade Team wants me to confirm I am an existing EE customer.

Is this legitimate. Is EE advertising such a deal on Instagram and should it open up a WhatsApp conversation from that number? Thank you. 

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1 REPLY 1
Peter_W
EE Community Support Team

‎30-04-2026 11:58 AM

Thanks for taking the time to highlight this, @9Hackney9 

If you see this ad appear again, can you please see if there's an option to share this? 

You may need to open the page in the browser, but provided we get the link we can flag this directly with Meta. 

Also just so we don't have fraudulent links on the public forum, if you can send this to me via a private message that would be perfect.

Peter

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