Community Activity

Resolved! Website and App still not working

Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...

foffee66 by Visitor
  • 121 Views
  • 10 replies
  • 4 Helpful

Resolved! EE billing and passcode messaging

Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...

Resolved! EE Spamming me with bill emails

Hi,I seem to be getting loads of emails from EE telling me my broadband bill is ready. First one was sent at 11:26am and since then I've been getting emails roughly every hour with the same information. Can someone take a look? I got the message the ...

norwoody by Established Contributor
  • 1109 Views
  • 13 replies
  • 1 Helpful

EE One - misleading discount?

So I just moved to EE Broadband from BT.  Good price and easy enough switch.  The less said about the EE website the better, but hopefully I won't need to use it much if the broadband is as reliable as BT has been - and it's the same network so it sh...

New Customer pricing - Pixel Pro 9 24mths Full Works.jpg New Customer with EE broadband - Pixel Pro 9 24mths Full Works.jpg

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by Investigator
  • 13533 Views
  • 23 replies
  • 8 Helpful

text problems

Hi, does anyone have any suggestions please-  for the last 4 weeks or so I've been unable to send texts from my iphone in UK to my Mum's mobile phone number in Ireland- she has a basic mobile (not a smartphone). Up until recently this wasn't a proble...

slairey by Investigator
  • 89 Views
  • 10 replies
  • 0 Helpful

EE TV App on iPhone

When I login to my EE TV app on my phone it comes up with no subscription found despite having an active subscription and using it on my Apple TV 4K I got from EE. Any ideas what the issue is and how to fix it?

qucharsky by Established Contributor
  • 736 Views
  • 10 replies
  • 0 Helpful