Confused with active add-ons

[bordeline]

Hi,

I have a new contract that includes free EU roaming, however I find confusing under my active add-ons it says £2.29 per day EU roaming and then another add-on is says Roam in EU. 

isn't the same thing? free roaming, why do I have two different things

I find EE very confusing overall when it comes to bills and plans , nothing is really clear 

[bordeline]

I see these two online under my plan:

- £2.29 per day for EU roaming. - This add-on cannot be removed

Variable

- Roam in EU.  -  Remove

Free

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on the email I got after I signed up:

Additional items:

- Roam in EU £0.00

- £2.29 per day for EU roaming £0.00

[Leanne_T]

Thanks @bordeline 

I would suggest calling us on 150, to check the add-ons you have active and to make sure roaming will be included for you. 

Leanne.