Community Activity

Sim swap without photo ID?

I have a birth certificate Proof of address Letters from police with my name and address on it.I partly know the email registered with the number (it’s a hide my email but I know the 2 words just not the little extra bit that Apple adds to them)I can...

How to check data plan is 5g compatible?

I'm currently on a SIM only contract that I'm very happy with, but my phone is quite old now and I was planning on buying a Google pixel (maybe 9a). I'm running under the assumption that I can simply put my SIM into the new phone and bing bang boom, ...

Babsiee by Explorer
  • 70 Views
  • 5 replies
  • 1 Helpful

Dropout of wired device during the day

Hi,We have full fibre to the house with wired devices and wireless. Our main computer is an I Mac and is wired. We have several iPads a Mac mini and other devices including a solar panel inverter. All work until around 10.30 am when the wired iMac st...

Mal-110 by Investigator
  • 13 Views
  • 0 replies
  • 0 Helpful

Unable to change Direct Debit Card

Hi,I'm trying to change the card for my direct debit payment. But the button for changing direct debit details is grey and I'm unable to change the information. I can see there's a button to change the date, but I only want to change the payment card...

Help with Recruitment process and assessment

Hello, I recently applied for a job at EE and I went to check my applications 2 days later to the initial date and I noticed that it said “complete your assessments” however, I’ve been looking through my emails and through my profile and haven’t bee...

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Resolved! refund

when will my refund be at my address  [Mod edit: move to new thread & update title]

The speed does not comply with the contract.

Hello! I have encountered a problem. I have a contract for unlimited internet with a maximum speed of 100 Mbps. However, for some reason it used to be fine with 100 Mbps, and now it is only 10 Mbps. Please help me solve this problem. Thank you!