Sim only Deal confusion

[Dannybaker10]

Hi I've just signed up for an iPhone sim only deal it looks like it went through as it says my order has been confirmed and I chose TNT to go with my package I've had an email to say its confirmed but nothing about the sim being sent or the TNT login or how to active the account I'm also bringing my number over from three 

im a bit worried as I've herd mixed messages about EE so fingers crossed all is ok I spend a bit of time in the states and it also says I can use my phone there free of charge hope this is correct 

how do you guys find the network and has anyone had this before im just confused 

Many Thanks 

[Ali_A]

Hi @Dannybaker10 

Welcome to the Community, great to hear you have joined us! 

You can track your order on our Track Your Order page.

Did you input your PAC code when placing your order online? If so your number should port automatically once you make your first call from the SIM card. 
Alternatively, you can fill out the number transfer request on our How do I transfer my number to EE page. 
 
Once you have received your SIM card it's really easy to set up TNT sports. 
Just visit EE Activate TNT Sports to activate your subscription and follow the steps. 
It will ask you to create a Discovery+ account- you'll need this to watch the TNT sports through. 
After you have done that, simply download the Discovery+ app and log in.
You can find more at Watching TNT Sports with EE

Hope this all helps! 

Ali

[Dannybaker10]

Hi thanks for the reply when I try and check my order nothing comes up I’ve had an email to confirm the direct debit but noting about sim being sent I did put my pac code number in before I checked out I thought I would of had some email to confirm by now I must admit not happy with the service so far I can’t tell if I’ve got aim only  plan or not 

[Rach_H · Accepted solution]

I'd recommend giving our team a quick call @Dannybaker10, just so they can confirm that this is on its way to you.

Rach