06-11-2023 01:53 PM
Hi . I bought the ee wi-fi (btwifi) access for 5days for £20 pound and I never get any message on my number or on my email so I can’t use the Wi-Fi . The money was taken off my card but I never get any details. I would like to ask a refund please
06-11-2023 04:04 PM
Hi @Alexa244
Welcome to the community.
I'm sorry to hear that. I recommend speaking to our Customer Service team so they can look into this for you.
Chris
06-11-2023 07:52 PM