Complain

Alexa244
Explorer

Hi . I bought the ee wi-fi (btwifi) access for 5days for £20 pound and I never get any message on my number or on my email so I can’t use the Wi-Fi . The money was taken off my card but I never get any details. I would like to ask a refund please 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Alexa244 

Welcome to the community.

I'm sorry to hear that. I recommend speaking to our Customer Service team so they can look into this for you.

Chris

Thank you so much !

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