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Claim chromebook

Sewell81
Explorer

‎28-08-2024 01:29 PM

I'm trying to claim my free chromebook and it's asking where I bought the phone  and EE isn't an option on the list. How do I navigate this? @

0 Helpful
12 REPLIES 12
Michael_D
EE Community Support Team
In response to Charlton41

‎13-01-2025 10:37 AM

Sure @Charlton41.

If you ordered online or over the phone, it would be showing on the slip that was in the packaging when it arrived (it may show a receipt number).

If it was taken in an EE store, it would be on the receipt the store gave you.

If you no longer have access to it, give our customer service guides a call, and they can get the number for you.

Michael

Charlton41
Investigator
Investigator
In response to Michael_D

‎13-01-2025 10:45 AM

Hi Michael,

I have the in store receipt. I just don't know which number on it is the
invoice number specifically. Is it the VAT ID Number, the transaction
number or is it the long number at the bottom of the receipt?

Thank you for your help
0 Helpful
Michael_D
EE Community Support Team
In response to Charlton41

‎13-01-2025 10:59 AM

The transaction ID would be the best one to use @Charlton41 

Michael