Claim chromebook
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28-08-2024 01:29 PM
I'm trying to claim my free chromebook and it's asking where I bought the phone and EE isn't an option on the list. How do I navigate this? @
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28-08-2024 04:09 PM
Hey there @Sewell81
Welcome to the EE Community 😊
Which phone is it you're looking to claim this with?
We've got a couple of different offers including a Chromebook at the moment, so I just want to be sure we're giving you the right details.
Peter
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28-08-2024 04:59 PM
Samsung 24
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28-08-2024 05:18 PM
Cheers @Sewell81, I hope you're loving your new phone too 😊
I've had a check over the claims page for this over at https://samsungoffers.claims/sam/chromebookgoGWP, and I can see EE in the listed retailers.
There are quite a lot of options though, so you may need to scroll down.
Also if you don't have one already, if you reach out to our customer care team, they can get you a proof of purchase sorted too!
Peter
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28-08-2024 05:20 PM
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12-01-2025 10:42 AM
Good morning,
I've encountered this issue lately myself. Is there an updated link as the ones listed about no longer work.
Thanks in advance.
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13-01-2025 08:22 AM
Hi @Charlton41
Thanks for coming to the community.
The link above will be from a previous offer.
Which phone have you taken and when was it taken out?
Michael
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13-01-2025 10:09 AM
It's an S24 and I got it on the 11/01/25 - the advisor who helped me with
the phone told me I could claim a chrome book and the offer is on the EE
website.
Thanks for your help.
Kindest regards
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13-01-2025 10:22 AM
Thanks @Charlton41
You can head over to the Samsung New Year Offer redemption page, and you'll be able to claim for the Chromebook.
Michael
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13-01-2025 10:35 AM
Thank you for your help. 1 finally question (I hope) can you advise where I
can find the invoice number on my receipt from EE?
Thanks again
