Claim chromebook

[Sewell81]

I'm trying to claim my free chromebook and it's asking where I bought the phone  and EE isn't an option on the list. How do I navigate this? @

[Peter_W]

Hey there @Sewell81 

Welcome to the EE Community 😊

Which phone is it you're looking to claim this with?

We've got a couple of different offers including a Chromebook at the moment, so I just want to be sure we're giving you the right details.

Peter

[Sewell81]

Samsung 24

[Peter_W]

Cheers @Sewell81, I hope you're loving your new phone too 😊

I've had a check over the claims page for this over at https://samsungoffers.claims/sam/chromebookgoGWP, and I can see EE in the listed retailers.

There are quite a lot of options though, so you may need to scroll down.

Also if you don't have one already, if you reach out to our customer care team, they can get you a proof of purchase sorted too!

Peter

[Profile closed]

Hi @Sewell81 

If you got your S24 after the 23rd of August 2024 you can claim your chrome book by clicking here HERE 

Thanks

David 

[Charlton41]

Good morning,

I've encountered this issue lately myself. Is there an updated link as the ones listed about no longer work.

Thanks in advance.

[Michael_D]

Hi @Charlton41 

Thanks for coming to the community.

The link above will be from a previous offer.

Which phone have you taken and when was it taken out?

Michael

[Charlton41]

Hi Michael,

It's an S24 and I got it on the 11/01/25 - the advisor who helped me with
the phone told me I could claim a chrome book and the offer is on the EE
website.

Thanks for your help.

Kindest regards

[Michael_D]

Thanks @Charlton41 

You can head over to the Samsung New Year Offer redemption page, and you'll be able to claim for the Chromebook.

Michael

[Charlton41]

Hi Michael,

Thank you for your help. 1 finally question (I hope) can you advise where I
can find the invoice number on my receipt from EE?

Thanks again