05-07-2023 08:44 AM
Solved! See the answer below or view the solution in context.
05-07-2023 10:28 AM
Hi @Binlids
Sorry you would need a 24-month mobile, WiFi or tablet plan to purchase add to plan accessories.
Please see our What is Add To Plan and how does it work? Help page for more details.
Leanne.
05-07-2023 10:24 AM
Morning @Binlids
Thanks for coming here 🙂
Which add-ons are you looking to purchase?
Thanks.
Leanne.
05-07-2023 10:25 AM
I was looking for Apple air pods
05-07-2023 10:28 AM
Hi @Binlids
Sorry you would need a 24-month mobile, WiFi or tablet plan to purchase add to plan accessories.
Please see our What is Add To Plan and how does it work? Help page for more details.
Leanne.
05-07-2023 10:30 AM
Ok that’s fine is there anyway to put them on it’s own plan or is it just a add on
05-07-2023 10:32 AM
They would be added to an existing pay monthly mobile account, they are not available on their own plan @Binlids
Thanks.
Leanne.
30-11-2023 05:12 PM
Am trying to buy some add ins for my daughter because her phone is restricted
30-11-2023 05:43 PM
Hi @Kirkrock1234,
Sorry, it isn't possible to purchase EE mobile add-ons via a broadband account.
James