BT Sport error vc018

StuartZ · ‎28-01-2023

Does anyone know what error VC018 means when watching BT Sport on an Android phone?

I can watch other programs on the phone but the one I want to watch just returns error VC018.

It happened yesterday evening but after a few minutes cleared and I just missed the first few minutes of the match. Today the error would not go away and I had to watch it on a PC.

Thanks for any assistance.

XRaySpeX · ‎28-01-2023

@StuartZ : How do I fix BT Sport app error codes?

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Ajw67 · ‎29-01-2023

I have had this issue for a couple of weeks now ( been dealing with this with ee technical). I have a new A53 and tonight I tried on an iPhone where everything was fine. I have now sent my findings to ee and advised them I think its the phones. People need to keep on at them to get this tesolved.

StuartZ · ‎30-01-2023

But this problem has been going on for a few years. Are they not even able to give a cause of the problem?

I don't think that it is the phone that is the problem as when I get it I switch to watching another live sport and that has always worked perfectly. It only seems to affect rugby union, which is the main sport I want to watch.

Leanne_T · ‎30-01-2023

Hi @StuartZ

Thanks for coming back to us.

Please get in touch with our Tech Gurus on 150, they can complete troubleshooting for this error message and be able to help you further.

Thanks.

Leanne.