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BT Sport Large Screen not working - android TV no longer supported

JFK-60
Explorer

Hi I recently added BT Sport Large Screen which is great and worked just fine to my 2 Sony android TV’s. However after a month I now get a message saying BT no longer support casting to android TV and I have to download the BT Sport app from Play Store. However I cannot open the app because I don’t have a login, I suspect this is BT not communicating across the company and basically have missed the EE customers using the large screen add on. I hope I’m wrong - has anyone found a way to either login to BT Sport App using EE credentials or any other workaround?  Or should I just cancel add on ? 

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @JFK-60

Welcome to the community.

I would recommend speaking to our technical support team. They have access to BT Sport systems to find out why this has stopped working for you.

Chris

 

 

Hi thanks. But the issue is BT removing support for casting to an Android TV but will try them thanks 


Regards
Jeremyxxxxxxxxxxx

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