01-11-2022 10:32 PM
Hi I recently added BT Sport Large Screen which is great and worked just fine to my 2 Sony android TV’s. However after a month I now get a message saying BT no longer support casting to android TV and I have to download the BT Sport app from Play Store. However I cannot open the app because I don’t have a login, I suspect this is BT not communicating across the company and basically have missed the EE customers using the large screen add on. I hope I’m wrong - has anyone found a way to either login to BT Sport App using EE credentials or any other workaround? Or should I just cancel add on ?
02-11-2022 10:06 AM
Hi @JFK-60
Welcome to the community.
I would recommend speaking to our technical support team. They have access to BT Sport systems to find out why this has stopped working for you.
Chris
02-11-2022
10:17 AM
- last edited on
02-11-2022
10:58 AM
by
DanielPA
Hi thanks. But the issue is BT removing support for casting to an Android TV but will try them thanks
Regards
Jeremyxxxxxxxxxxx
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