PS5 gaming bundle

[Buu_fernandes]

Hi. I'm trying to order a pay monthly ps5 when I check it says I can get it monthly but when I try ti add it to my basked it adds as a "pay now" nd the total amount of it. I've spoken to customer service and I was told I am eligible for it but they can't do it over the phone. Not sure what else to do.

Thanks.

[Chris_B]

@Buu_fernandes   Before you choose the item you need to make sure you are selecting the pay monthly option not the buy it option. 

 

[Buu_fernandes]

Yes I know. I click the pay monthly and it gives me options but once I login it disappears from the pay monthly bit.

 this is before I login

 and after I login:

[Leanne_T]

Hi @Buu_fernandes

Thanks for coming here. 

If you go to buy now, does the upfront payment show as the full amount to be paid today? 

Thanks. 

Leanne.

[Buu_fernandes]

It shows the full 609.99 to be paied today.

Thank you

[Leanne_T]

Thanks @Buu_fernandes

The PS5 may be out of stock for add to plan, I would suggest giving us another call and the team can check availability and also make sure you are eligible to add accessories to your plan. 

Leanne.