Trade in offer

Sundayonly
Visitor

Hi,

i completed a phone upgrade and took the option to Trade in my old hanset. I'm not sure how i go about returning the old handset. As a couple of days after the order i got a text asking me to send my old handset to:

EE Limited, Channel Returns, Mercia House, Senhouse Road, Darlington, DL1 4YB

 

but ee have sent me the pre paid return label that has a different address in Crewe to a place called "Likewize" which shall i send it to?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Sundayonly  You call customer services about this.   But it  should go to likewize.   Just call to double check through. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.