Apple Music perk link doesnt work

[DanMilton]

Hi,

I have recently joined EE and received my handset and set everything up. I have received the texts from 150 about my perks and i have successfully activated Netflix and Xbox Games Pass, however i am struggling to get the AppleMusic link to work. 

Unlike the other two perks i am directed to apple using the link "applemusic.com/ee/music" however when i navigate to this URL it just takes me to the apple music player and nothing happens, I've signed in with my apple id but then it asks me to sign up to £10.99 a month, i cant see an option for EE perk?

I have tried this one two different phones, a laptop and multiple browsers but just get the same result, please help.

[Katie_B]

Hello @DanMilton. 

Welcome to EE. 

When you log in to your EE account online does Apple Music show as active in your add-ons?

Katie

[DanMilton]

Yes but unlike Netflix and Xbox Pass that had an activation button apple music does not and directs me to the message i received from 150

[Katie_B]

Thanks for getting back to me @DanMilton. 

I'd recommend giving us a call so our customer care team can help with your activation. 

Katie