Activating my 'Inclusive Extra' TNT Sports

[Kingarthur64]

Hi, I have joined EE sim only on the 'All Rounder' sim plan (with 30% discount), specifically to get TNT Sports via Discovery+ Premium. My SIM card is arriving later today and want to be up and running (hopefully) to watch the Europa League game (Brighton) this evening.

So, I will have a few hours between receiving SIM and activating my inclusive extra (sports). Can anyone tell me in advance what I will need to do to start watching TNT sports please. I'm hoping it will be a simple procedure. The call handler who took my order said I need to wait for SIM to arrive then make a call or text with that sim, but didn't go any further. Anyone help.

Many thanks

[Jacobcommon-2]

Hello,I’m having the same issues I’ve tried texting sport and I’ve got no reply and I’ve followed your steps and tried filling in my phone number and lost code and it comes up with an error?

[Katie_B]

Hello @Jacobcommon-2. 

Thanks for coming here. 

When you log in to your EE account online does it show you have TNT Sport active in your add-ons?

Katie

[FinlayMac]

Hi I’m having this issue. Whenever I try and press the link via text it says ‘

Something went wrong

There was a problem connecting to your provider account. Please wait a few minutes and then try again.

If the problem continues please contact us. 

Help!

[Katie_B]

Hi @FinlayMac. 

Welcome to the community. 

Are you connected to WiFi when clicking the link?

Katie 🙂

[FinlayMac]

No I’m not!! I’ve tried both data and WiFi. 

[Katie_B]

Thanks for confirming @FinlayMac. 

In this case I'd recommend getting in touch with our technical care team who can check this out further. 

Katie