Hi, I have just upgraded my account to a SIM only and I need a discount code in order for my 20% discount to be added. When I try to log in to EE perks and click 'forgot password' it says I have been emailed a reset code but I haven't received an email. How can I get a 20% code? I work for the NHS and have been with EE for years.
Your Perk account has now been reset so you can re-register.
As you've had problems receiving password reset emails to your work address, I'd recommend registering with a personal address. You'll just need to upload a picture of your work ID for verification.
It just says incorrect details when I put my password in, but when I ask for a link to change it nothing comes through. This is what was happening the other day and Chris reset my account.
Please could you help me as this is getting really frustrating. I have re-registered, verified my work email and it still won't let me in. My account has now been locked for 24 hours. Please could you reset my account so I can try and register again?
